This is the data base of PegasoWeb help in line
And she is filled with answers to the most common questions so that you can solve your doubts to any hour and at any time. We have 30 questions organized in 10 categories. It uses the finder to find answer to the questions that arise to you when you begin to use our services.
If you do not find answer to your question, send a stuffed email to us to support or the form to add it to the data base.
If you finish arriving we recommended to you that you read articles of the category First steps.
In order to be able to transfer a domain, five requirements are necessary:
If the domain is a point is or a point the USA, the only condition of the previous ones is that the administrative contact of the domain authorizes the transfer.
The transfer of the domain includes an additional year of registry. In the case of the domains point the USA the additional year is added to the date of the transfer, not to the present date of expiration.
The transfer of the domain asks for it PegasoWeb, and if all the requirements are fulfilled the transfer is completed in a maximum term of 5 days.
You can ask for the transfer of your domain from our http://www.pegasoweb.com/ webpage filling up the form search of domains.
In case the domain is blocked, it will be necessary to unblock it first. For it the best thing is to go to the present supplier of the domain.
Also, if the direction of the administrative contact is not active, it will be necessary to modify it, in which also it can be of help the service of technical support of the present supplier of the domain.
I can use hosting of PegasoWeb maintaining my domain in another supplier?
Generally, it is not necessary to change of domain supplier to be able to use hosting of PegasoWeb: it is enough with which you change the servers of names of the domain so that this one note to our servers. This you can do it from the Control Panel of the domain to which it will have given to access your supplier you of domains, or soliciing to your supplier that makes this change by you. The servers of names of the domain that you must use you we will give them once we have discharged from the hospital your account of lodging with us.